Handy Desk
Seamless Human
Integration
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Operator Workspace

A user-friendly interface connected to your channels, tickets, chats, and data, allowing operators to access all information from one space.

Ticketing System

Track conversations and escalate inquiries with our comprehensive ticket system tailored to fit your processes.

AI Personalization

Seamless AI integration will adjust to pre-set tone of voice, translate, fix spelling, rephrase, expand, and autofill tickets, so that operators can focus on what important.

Connect to Any User Interaction

Away from your PC? No problem. Engage with customer inquiries through your preferred messenger and enjoy access to all features. Manage responses from single platform and switch between the admin panel and preferred messanger.

Omni-Channel

One tool that connects all conversations in one channel

User Database

Access to detailed user information from interaction history

Delegate Tasks

Delegate specific processes to AI Agents to improve efficiency

Multi-Chat and Group Messages

Connect multiple operators to one chat for faster issue resolution

Action Triggers

Operators can activate actions to start specific workflows, like document signing or booking

Skill Allocation System

Optimized tool for selecting the best operator for the task

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